Privacy Policy
Who We Are
Our website address is: https://h-hrelo.com. Home To Home Relocations is an international moving company based in Markham, Ontario, Canada, providing global relocation and shipping services.
What Personal Data We Collect and Why
Contact and Service Forms
When you fill out a contact, quote, or booking form, we collect your name, contact information, and details relevant to your moving inquiry. This information enables us to respond to your request, provide quotes, and process moves.
Comments
If you leave comments on the site, we collect the data shown in the comment form, as well as your IP address and browser details to help prevent spam.
Cookies
Our site uses cookies to improve user experience and enable features such as saving your details for future visits. Cookies may also be used to analyze site usage, manage logins, and track user preferences. You can control cookie settings via your browser.
Media Uploads
You should avoid uploading images or documents containing embedded location data (EXIF GPS). Website visitors can download and extract such data from files on the site.
Embedded Content and Analytics
Some pages may include embedded content (videos, maps, articles, etc.) from third-party websites. These sites may collect data about your interaction as if you visited their site directly. We also use analytics tools to monitor and improve website performance, which may collect anonymized visitor data.
How We Use Your Data
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To communicate and provide requested services or quotes
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To process orders or move bookings
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To analyze and improve our website and services
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To comply with legal obligations or respond to regulatory requirements
How We Protect Your Data
We employ reasonable physical, electronic, and managerial procedures to safeguard your personal information and prevent unauthorized access or disclosure.
Sharing and Retaining Your Data
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Data shared with third parties is limited to what is necessary for service delivery (e.g., shipping partners, customs brokers, payment processors) and always under confidentiality agreements.
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Comments and user registrations are retained indefinitely unless deletion is requested.
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You can request to review, export, or delete your personal data by contacting us at info@h-hrelo.com.
International Data Transfers
As an international company, your information may be processed and stored in countries outside of your own, subject to local data protection laws.
Your Rights
You have the right to access or correct your personal data, request data deletion, and be informed about how your data is used. Certain data may be retained if required by law.
Data Breach Procedures
In the unlikely event of a data breach, affected users will be notified in a timely manner, and steps will be taken to mitigate risks and report as required by law.
Industry Regulatory Disclosure
Home To Home Relocations complies with Canadian and applicable international data protection laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and GDPR where relevant.
Contact Us
If you have questions or requests regarding this privacy policy or your data, please contact:
Email: info@h-hrelo.com
