You can receive a preliminary estimate the same day you contact us.
For international and cross-border moves, we provide a detailed quotation after a virtual or in-home assessment to ensure accurate volume calculations, packing needs, transit options, and destination-specific requirements.

Yes. Our specialists provide video surveys which are faster, more accurate, and recommended for international and long-distance moves.
Videos help us assess packing requirements, fragile items, stair access, elevator restrictions, and volume—without needing an in-person visit.

For the most accurate guidance, have the following ready:

• Destination country or U.S. state

• Expected move date

• Approximate volume (if known)

• Residence type (house, condo, apartment)

• Any high-value, fragile, or oversized items

• Whether you require packing, storage, or crating

This information allows us to recommend the right shipping method (FCL, LCL, airfreight, groupage, cross-border truckload, etc.).

For overseas moves: 8–12 weeks
For cross-border USA moves: 4–6 weeks
For local GTA moves: 2–3 weeks
Earlier booking ensures better pricing, guaranteed space, and smoother coordination with freight carriers.

Yes. While brokers handle final customs clearance, we guide you through all required documents including:

• Inventory list

• Passport/visa copy

• Proof of residence

• Bill of lading

• Carrier booking

• Country-specific exemptions

• High-value item declarations

We help you avoid delays and ensure your documents are complete before shipping.

Absolutely. Every client receives one dedicated Relocation Specialist throughout the entire process—from consultation to delivery.

Yes.
After-hours support line: 1-647-361-3337
Urgent requests for international and cross-border shipments are prioritized.

Yes. We can arrange:

• Short-term storage

• Long-term climate-controlled storage

• Emergency storage

• Delayed delivery coordination

• Export packing with ISPM-15 certified crates

Your goods remain in professional, bonded facilities.

Yes. Once your shipment is booked, you receive access to our online tracking system for real-time updates.

Yes. We manage:

• Household goods

• Vehicle relocation

• Employee mobility programs

• Commercial shipments

• Trade partner LCL/FCL forwarding

• International groupage

Our cross-trained team supports both personal effects and commercial logistics.